Overview

An overview of the resources made available through the knowledge and library hub.

The following pages give a brief overview of the Knowledge and Library Hub (KLH), and the resources made available through its service.

To access the Knowledge and Library Hub (KLH), visit the KLH website.

For further enquiries about the KLH, visit the Frequently Asked Questions (FAQs) page or the solutions section on the HEE Service Desk.

National discovery service

In October 2021, Health Education England (HEE) launched a new national discovery service, called the Knowledge and Library Hub (KLH).

A national discovery service user research report conducted by Health Education England (HEE) shared that healthcare staff want to be able to search in one place for all types of high quality, trusted knowledge resources.

An increasing number of NHS-funded library services had been responding to this need by implementing local discovery systems.

Increasing amounts of money and time were spent configuring and maintaining local systems.

Large sections of the healthcare workforce, including those working outside Trusts, had no access to a discovery tool.

Benefits of the KLH

The KLH offers a number of benefits to its users, many of which aim to improve user experiences on the platform. These benefits include:

• a single national gateway for all staff and learners in the NHS in England
• a consistent experience for staff, trainees and students moving between placements and posts
• a platform to search for and access all high quality, trusted knowledge resources including national and local e-resources 
• following library management system integration, a platform that will also surface print collections
• an interface that connects users to services and support from libraries
• an intuitive search experience that meets the needs of novice and more advanced searchers and includes semantic searching and a range of options for limiting results
• investment to develop an interface that better meets the needs of NHS users