Link resolver service

An overview of the resources made available through the knowledge and library hub.

The Knowledge and Library Hub (KLH) comprises a number of different components. This includes Elton B Stephens Company's (EBSCO's) Full Text Finder and Discovery Service as well as Third Iron's LibKey services.

EBSCO Holdings Management - Links Management (LM)

EBSCO's Holdings Management Link Management (LM) ensures that users have access to the content they are entitled to use. You can find information about maintaining LM on the Service Desk knowledgebase.

Keeping LM up to date is critical to provide a good experience for your users.

It is vital to ensure smooth operation of the INCDocs service that is based on your collection as presented in Holdings Link Management (HLM). Your HLM should be updated whenever your collections change and regularly checked for accuracy.

If you need to contact someone for support with maintaining HLM, please log a call on the Service Desk.

How many EDS sites should I manage?

There are around 260 instances of the Hub.

Instances are based on the NHS Open Athens structure with some pooling of NHS Open Athens organisations for users receiving only National Core Content. In principle:

• each library manages one instance for its own organisation
• if you manage NHS Open Athens for another organisation, you will have another instance for that, enabling you to tailor the content and services you provide to the different organisations you serve

End-users who receive only National Core Content will be directed to one of the following instances.

• National Discovery Service - core plus free to read content
• NHS Funded/commissioned courses in Higher Education (HE)/ Further Education (FE) institutions
• primary care in England