Development needs analysis

1. Digital literacy.
2. Health literacy.
3. Expert searcher skills.
4. Creation of high-quality organisational knowledge assets.
5. Training skills.
6. Marketing.
7. Information literacy and patient information skills.
8. Skills for supporting researcher.
9. Synthesis and summaries for evidence reviews.
10. Collecting and using impact.

1. Digital literacy.
2. Health literacy.
3. Customer service skills.
4. Library space: innovation and best use.
5. Marketing.
6. Research skills.
7. Training skills.
8. Promoting the service professionally.
9. Expert searcher skills.
10. Evidence based librarianship.

1. Expert searcher skills.
2. Digital literacy.
3. Training skills.
4. Health literacy.
5. Skills for supporting researchers.
6. Synthesis and summaries for evidence reviews.
7. Collecting and using impact.
8. Information literacy and patient information skills.
9. Finding evidence and knowledge to inform non-clinical decision making.
10. Marketing.

1. Digital literacy.
2. Expert searcher skills.
3. Skills relating to clinical/embedded or knowledge specialist roles.
4. Synthesis and summaries for evidence reviews.
5. Creation of high-quality organisational knowledge assets.
6. Collaborating with researchers on joint projects.
7. Quality improvement.
8. User journey mapping.
9. Open access publishing.
10. Thinking differently.

1. Strategic planning.
2. Creation of high-quality organisational knowledge assets.
3. Health literacy.
4. Senior leadership course.
5. Developing an aligned evidence and knowledge mobilisation action plan using the self-assessment tool.
6. User journey mapping.
7. Collecting and using impact.
8. Key Performance Indicators.
9. Stakeholder engagement.
10. Digital literacy.

1. Collecting and using impact.
2. Marketing.
3.  Developing an aligned evidence and knowledge mobilisation action plan using the self-assessment tool.
4. Quality improvement.
5. Thinking differently.
6. Digital literacy.
7. Expert Searcher Skills.
8. Evaluation and impact of knowledge mobilisation.
9. Health literacy.
10. Tools for knowledge transfer and organisational learning.

* As determined by knowledge and library services managers.