Chartered Institute of Library and Information Professionals (CILIP) Libraries Rewired 2023 #5

A series of reflections from the Chartered Institute of Library and Information Professionals (CILIP) Libraries Rewired 2023 event.

My first ever CILIP Conference and on my favourite topic of emerging technologies. It was hot on the topic of artificial intelligence (AI), ethics and data (bias, provenance and so on). A good selection of talks that one could attend and numerous display stands by suppliers was all on offer.

Welcome and keynote address – Nick Poole and Bill Thompson

A warm welcome by CILIP’s Chief Executive Officer (CEO) Nick Poole, who gave us a question to ponder on throughout the day – “What does a rewired library of the future look like?” This was swiftly followed on by a keynote speech by Bill Thompson - journalist, commentator and technology critic from the British Broadcasting Corporation (BBC). Bill’s speech was on AI and its impending impact to libraries, which he compared to how Google “affected/impacted” General Practices 15 years ago.

He further described 2 classes of artificial intelligence (AI), which he called discriminative AI and generative AI. He also went on to highlight the term “computational rationality” to refer to AI as coined in the book: "Artificial intelligence" by Stuart Russell and Peter Norvig. Interesting to note that, as we are excited/consumed with AI, we are also facing a climate emergency and our “hopes” of AI transforming our lives may not materialise due to climatic issues!

Bill went on to point out that, AI has been in use for over 70 years, giving examples: in systems used for image enhancement, network data analysis, cyber threat detection and indeed in wildlife monitoring cameras such as those used by the BBC on the programmes like Springwatch. He further gave caution that AI can have biased models, which can produce inaccurate outputs or be used to for excessive surveillance and indeed are bringing a fundamental challenge to education and assessment.

A series of interesting but thought provoking questions to ponder on and I kept coming back to the following.

• The information ecosystem, like many beaches, is being polluted - how do you operate in a dirty sea of disinformation? (What can we do about this as information professionals?)
• Are AI outputs admissible in your library collections?
• What are the consequences of the great re-indexing?

Bill’s conclusion was a massive rallying call to all librarians – to start engaging with the new capabilities of AI; decide how they work for us, and not let others decide what our future should be.

View the full presentation on Bill Thompson's blog.

Future of Library technology – Thomas Shaw, Emma Adamson and Ken Chad

I then had the pleasure of attending more presentations by Thomas, Emma and Ken. Emma spoke about how the Welsh libraries are collaborating, sharing a singular library management system (LMS) (Wales Higher Education Libraries Forum (WHELF)). Achievements and struggles were highlighted, and notable that they won the Times Higher Education Leadership and Management Awards in 2015.

Ken had a lot to present on but time was very limited, however, he did his best to give us a whistle-stop tour of the different technologies in use by a variety of libraries (NHS, Public and academic). Colleagues from public libraries were encouraged to make use of Google advertisements to advertise their services as these can be free. Ken referred us to the Higher Education Library Technology (HELibTech wiki), which has a host of useful materials. MS co-pilot amongst other applications was flagged up as one of the tools that can be of use to all librarians (I am yet to explore this).

Other sessions attended with equal enthusiasm

Reflections and takeaways

Overall, this was a very informative day and a revelation on how fast paced AI is developing. There is as an obvious need to keep abreast with changes that will particularly affect librarians and libraries particularly those in the academic and health sector. Students are already making use of some of the AI tools to write essays or dissertations. 

As librarians, we need to be prepared to support all our library members as they get to grips with AI. Obviously, there are lot of AI tools out there, but knowing the concepts behind them all will be a great place to start. Emphasis being on provenance, bias, timeliness and so on. It was a great opportunity to network with likeminded colleagues as well. 

Many thanks goes to NHS England for providing funds that enabled me to attend this conference and to Dartford and Gravesham NHS Trust through my manager for allowing me to do so.